How to Add an Image to an Email

Including images in your emails can boost engagement, improve readability, and help convey your message more effectively. However, it’s important to add images strategically and ensure they’re optimized for quick loading and compatibility.
This guide walks you through the steps to properly add an image to your email using the Email Builder.

👣 Step-by-Step Guide to Add an Image

🔹 Step 1: Open the CRM

Go to the side menu and click on the CRM option.

Open CRM screenshot

🔹 Step 2: Access the Emails Section

Click on the Emails button to open the email panel.

Access emails section screenshot

🔹 Step 3: Open the Email

Find the email you want to edit and click the Edit button.

Edit email screenshot

🔹 Step 4: Go to the Email Builder

You’ll be redirected to the email builder where you can customize the content.

Email builder screenshot

🔹 Step 5: Open the Elements Menu

Click on the Style tab in the top horizontal menu of the builder.

Style tab screenshot

🔹 Step 6: Choose the Image Element

From the list of elements, click on the Image icon.

Image element icon screenshot

🔹 Step 7: Upload Your Image

Click on the image icon and go to edit.

Upload image screenshot

Multiple options will come up like Content, Spacing, String, Background, Border, Shadow, etc.
Click on Content, then there will be an option to click “Add+”.

Upload image screenshot

Click the Upload button to browse and select an image from your device.

📁 Your uploaded images will appear next to the upload icon for easy access.

🔹 Step 8: Add the Image to Your Email

Drag the selected image from the panel and drop it at your desired location in the email layout.

Drag and drop image screenshot

✅ Tip:

Ensure your image is:

  • Under 1MB in size for fast loading
  • Properly named for clarity (e.g., product-banner.jpg)
  • Aligned and sized appropriately for mobile responsiveness