How to Change Tags for a Contact in Your CRM

Tags are essential for segmenting your contact list and tailoring communication effectively. By updating or modifying tags, you can better manage your contact categories and improve targeting. Follow the steps below to change tags for a contact in your Kea Builder CRM.

👣 Step-by-Step: Update Contact Tags

🔹 Step 1: Open the CRM Panel

Navigate to the side menu and click on “CRM.”

Open CRM panel screenshot

🔹 Step 2: Access the Contacts Section

Click on “Contacts” to view your full contact list.

Access contacts section screenshot

🔹 Step 3: Edit a Contact

Find the contact you want to update.
Click on the “Edit” button under the Actions column.

Edit contact screenshot

🔹 Step 4: Modify Tags and Subscribe Lists

In the top-right corner of the contact's profile, click on “Options.”

Modify tags and lists screenshot

From here, you can edit or change the contact’s Tags and Subscribe Lists.

Modify tags and lists screenshot

🔹 Optional: Add Notes

Scroll to the bottom of the contact details page to find the “Notes” section.

Notes section screenshot

✅ Pro Tip:

Use clear and consistent tag names to maintain organized and searchable contact segments.